FAQ

Frequently Asked Questions

Yes. Every gemstone used in Myra rings is 100% natural and certified. Each stone is handpicked, precision-cut, and set to ensure both beauty and authenticity.

Yes. Each ring is crafted following authentic gemstone guidance β€” ensuring the right metal, weight, and skin-touch design. If you're unsure which gemstone suits you, our team can personally guide you before your purchase.

Every Myra ring comes with a complimentary ring sizer inside the box β€” so you can easily confirm your size for future purchases. If your ring doesn't fit perfectly, don't worry β€” we resize it free of charge. We'll collect it, resize it with care, and deliver it back perfectly fitted. ✨ The perfect fit is our promise.

No. All Myra gemstone rings are crafted in fixed sizes for lasting comfort and a perfect fit. Adjustable rings tend to loosen over time, so we prefer secure, permanent settings.

We offer a 7-day easy return policy for unused and undamaged rings. You can also exchange your ring for another design within 30 days of delivery. Simply contact our support team β€” we'll handle pickup, return, or exchange with complete care. Your comfort and trust matter most to us.

All orders are shipped within 24 hours through trusted courier partners. Delivery timelines may vary based on location. Custom or personalized designs may take a few extra days β€” our team will keep you informed every step of the way.

Yes 🌎 β€” we ship worldwide with full tracking and updates. Delivery timelines vary by country and customs clearance. For an estimated delivery time or quote for your country, write to care@myragems.in.

Each Myra ring includes a Brand Certificate verifying authenticity, natural origin, gemstone details and guarantee card ensuring complete transparency and trust.

Avoid contact with harsh chemicals, perfumes, or ultrasonic cleaners. Clean gently using mild soap water and a soft cloth. Store separately to prevent scratches or surface damage.

Yes. Select designs can be customized for metal type, finish, or gemstone choice. For bespoke requests, please reach out to us at care@myragems.in.

Yes. We offer no-cost EMI options through select payment gateways during checkout for a smooth and flexible purchase experience.

Currently, Myra is a digital-first brand. We're working towards opening exclusive experience stores soon β€” where design, craftsmanship, and authentic gemstone guidance meet under one roof.